Postage and Delivery

Switzerland:

PostPac Economy 7.50 CHF , 5-6 days

PostPac Priority 9.50 CHF, 2-3 days

**Gift wrapping service is available for 7.50 CHF and includes gift wrap and a handwritten card. See these options at checkout.

Europe

International Economy with tracking and signature on delivery 15 CHF, 10-15 days.

For all orders outside of Switzerland, any customs charges are the responsibility of the customer.

All other countries

Please contact us for shipping charges.

Product Availability
Our inventory is continually updated to ensure timely processing of all orders. However, it is possible that a chosen item is temporarily unavailable. In this case, we will inform you by email and you may choose to either modify or cancel your order.

Returns and Refunds

Within 7 days of reception, items may be returned for exchange or refund. Only new, unused products in their original packaging will accepted for a full refund or exchange. The customer is responsible for postal expenses for returning the merchandise, except in the case of an error on the part of Jubilane.